Terms & Conditions

Welcome to Raasa. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before placing any order.

1. General Information

This website is operated by Raasa. Throughout the site, the terms “we”, “us” and “our” refer to Raasa. By using this site or purchasing from us, you engage in our “Service” and agree to be bound by these terms.

2. Products

All our products are handcrafted with care. Please note that slight variations in color, weave, or finish may occur due to the artisanal nature of our work. These variations are not considered defects but a mark of authenticity.

3. Orders & Payments

  • All orders are subject to availability and acceptance.
  • Prices are listed in INR (₹) and may include or exclude applicable taxes.
  • We reserve the right to refuse or cancel any order in case of pricing errors or payment issues.

4. Shipping

  • Orders are processed within 3–7 business days unless otherwise stated.
  • Delivery timelines may vary based on your location.
  • We are not responsible for delays caused by courier partners or unforeseen circumstances.

5. Returns & Exchanges

  • Returns are accepted only if the product is unused, unwashed, and in its original packaging.
  • Products that have been worn, used, or altered will not be eligible for return or exchange.
  • Requests for return/exchange must be made within 7 days of receiving the order.
  • Refunds will be issued only after inspection of the returned product.

6. Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of Raasa. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Delhi NCR.

9. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.

For any questions regarding these Terms & Conditions, please contact us at: support@raasathefabricstore.com